Bridge the Gap Between Support and Business Strategy

Connect your support platform. Analyze conversations. Uncover business insights and validate them instantly with AI-powered surveys.

app.synthight.com

app.synthight.com

app.synthight.com

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Features

Features

Features

What Synthight Does for You

Detect pain points, surface trends, and test ideas—without tagging or reading a single ticket.

Signals

Find recurring pain points in support tickets automatically.

Signals

Find recurring pain points in support tickets automatically.

Signals

Find recurring pain points in support tickets automatically.

AI Surveys

Test ideas with synthetic users that reflect your real ones.

AI Surveys

Test ideas with synthetic users that reflect your real ones.

AI Surveys

Test ideas with synthetic users that reflect your real ones.

Audiences

Target the right synthetic users for faster, smarter validation.

Audiences

Target the right synthetic users for faster, smarter validation.

Audiences

Target the right synthetic users for faster, smarter validation.

Reports

Get clean, shareable reports with key takeaways.

Reports

Get clean, shareable reports with key takeaways.

Reports

Get clean, shareable reports with key takeaways.

Integrations

Connect your platform and start uncovering insights.

Integrations

Connect your platform and start uncovering insights.

Integrations

Connect your platform and start uncovering insights.

Benefits

Benefits

Benefits

Less Guessing, More Knowing

The fastest way to turn support conversations into business clarity.

Effortless Setup, Instant Value

Connect your support platform and start getting insights

Connect in seconds to your platforms

Connect in seconds to your platforms

Connect in seconds to your platforms

No manual tagging or workflows needed

No manual tagging or workflows needed

No manual tagging or workflows needed

Get insights instantly — not after weeks of setup

Get insights instantly — not after weeks of setup

Get insights instantly — not after weeks of setup

Always-On Insight Engine

Support tickets, continuously analyzed

Auto-detect recurring pain points as they emerge

Auto-detect recurring pain points as they emerge

Auto-detect recurring pain points as they emerge

Organize feedback into smart topics

Organize feedback into smart topics

Organize feedback into smart topics

Track improvements — or new risks — over time

Track improvements — or new risks — over time

Track improvements — or new risks — over time

Smarter, Faster Decisions

From raw feedback to roadmap-ready

Understand what customers really need

Understand what customers really need

Understand what customers really need

Validate ideas in minutes with synthetic personas

Validate ideas in minutes with synthetic personas

Validate ideas in minutes with synthetic personas

Share clean reports that drive alignment

Share clean reports that drive alignment

Share clean reports that drive alignment

Integrations

Integrations

Integrations

Plug-in To What You Already Use

Connect your support platform in seconds — no code, no setup headaches.

Video

Video

Video

See Synthight in Action

Watch how we turn tickets into insights, trends, surveys, and reports — automatically.

See Synthight in Action

How insights go from tickets to decisions — in minutes.

From Chaos to Clarity

Watch how Synthight transforms your support data into actionable insights.

How It Works

A quick tour of Signals, Topics, Surveys, and Reports.

FAQ

Common Questions

Everything you need to know about Synthight

What exactly does Synthight do?
Do I need a specific support platform to use Synthight?
What are AI personas and how do surveys work?
Is there any setup required to get started?
Can I use Synthight without integrations?

FAQ

Common Questions

Everything you need to know about Synthight

What exactly does Synthight do?
Do I need a specific support platform to use Synthight?
What are AI personas and how do surveys work?
Is there any setup required to get started?
Can I use Synthight without integrations?

FAQ

Common Questions

Everything you need to know about Synthight

What exactly does Synthight do?
Do I need a specific support platform to use Synthight?
What are AI personas and how do surveys work?
Is there any setup required to get started?
Can I use Synthight without integrations?

Start Turning Tickets into Business Clarity

Understand what your customers are really telling you in just minutes.

Start Turning Tickets into Business Clarity

Understand what your customers are really telling you in just minutes.

Start Turning Tickets into Business Clarity

Understand what your customers are really telling you in just minutes.